Return and Refund Policy

Last updated: 05/03/2026

1. Overview

This Return and Refund Policy outlines the conditions under which products purchased from
www.2ndlaw.coffee may be returned or refunded. The website is owned and operated by
Squbefnb Private Limited (“Company”, “we”, “us”, or “our”).

Due to the nature of our products, which include consumable goods such as coffee, returns are limited
to specific situations described below.

2. Non-Returnable Products

Most coffee products are considered consumable goods and cannot be returned once opened.

We generally do not accept returns for:

• Opened coffee products
• Products that have been used or consumed
• Products returned without original packaging
• Products returned after the return window has expired

3. Eligible Return Scenarios

You may be eligible for a replacement or refund if:

• The product was damaged during shipping
• You received the wrong product
• The product is defective
• The package was tampered with before delivery

4. Reporting an Issue

If you experience any issue with your order, please contact us within 48 hours of delivery.

When contacting us, please include:

• Order number
• Description of the issue
• Clear photos of the product and packaging

5. Replacement Policy

In cases where the product is damaged, defective, or incorrect, we may offer:

• A replacement product, or
• A refund to the original payment method

The resolution will be determined after reviewing the information provided.

6. Refund Process

If a refund is approved, it will be processed to the original payment method.

Refund timelines may vary depending on the payment provider but typically take
5–10 business days after approval.

7. Cancellation Policy

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation may not be possible.

8. Return Shipping

If a return is approved, instructions for return shipping will be provided by our support team.

In most approved cases involving damaged or incorrect products, the return shipping cost
will be covered by us.

9. Contact Information

For any return or refund related questions, please contact:

Squbefnb Private Limited
Website: www.2ndlaw.coffee
Email: care@2ndlaw.coffee