Shipping Policy

Last updated: 05/03/2026

1. Overview

This Shipping Policy outlines how orders placed on www.2ndlaw.coffee are processed and delivered.
The website is owned and operated by Squbefnb Private Limited (“Company”, “we”, “us”, or “our”).

By placing an order on our website, you agree to the terms described in this policy.

2. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are processed only on business days (Monday to Friday, excluding public holidays).
During sales events or high demand periods, processing times may be slightly longer.

3. Shipping Locations

We currently ship across India.

At this time, international shipping may not be available unless specifically stated on the website.

4. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions which will be clearly indicated on the website.

5. Estimated Delivery Time

Estimated delivery timelines after dispatch:

• Metro cities: 2–4 business days
• Non‑metro cities: 3–6 business days
• Remote areas: 5–8 business days

Delivery timelines are estimates and may vary depending on courier partners, weather conditions,
or other logistical factors beyond our control.

6. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

You may track your shipment directly through the courier partner’s tracking link provided.

7. Delivery Attempts

Courier partners typically attempt delivery multiple times.
If the recipient is unavailable, the package may be returned to us.

In such cases, re‑shipping charges may apply.

8. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the order cannot be delivered,
we are not responsible for delays or failed deliveries.

9. Damaged Packages

If your package appears damaged at the time of delivery, please:

• refuse the delivery if possible, or
• record clear photos of the package and product

Then contact our support team within 48 hours of delivery.

10. Lost Shipments

If your order is marked as delivered but you did not receive it, please contact us within 48 hours.

We will work with the courier partner to investigate the issue.

11. Contact Information

For shipping related queries, please contact:

Squbefnb Private Limited
Website: www.2ndlaw.coffee
Email: care@2ndlaw.coffee